athenaOne Dental (for FQHCs) — Appendixes
athenaOne Dental is only available for FQHCs on athenaOne.
This topic is an appendix for the athenaOne Dental topics.
Use these instructions to learn more about creating a case and how to route it to the appropriate team.
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Log into athenaOne.
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Click Support.
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Click Create Case or Call.
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Click Additional Services.
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Click athenaOne Dental.
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Click Create Online Case.
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Complete the appropriate fields.
Tip: Please keep in mind a detailed description with patient IDs and screenshots will help expedite troubleshooting). -
Click Create Online Case.
A-1: Procedure Codes with Stages
What is a staged procedure code?
Some dental procedures require multiple encounters to complete but are only billable once the final stage finishes, i.e., dentures. For accurate documentation about the face-to-face encounter, athenaOne Dental provides a non-billable instance of the code to complete during the corresponding encounter. If, as a rule, multiple stages of the code in question are, in fact, billable, it would not be considered a staged procedure code.
Which procedure codes in athenaOne Dental contain stages?
All stages except the final stage are non-billable and have a zero-dollar charge.
Description |
Procedure Code |
Number of Stages |
Space Maintainers |
D1510, D1515, D1516, D1517, D1520, D1525, D1526, D1527 |
One/Final |
Crowns |
D2740, D2750, D2751, D2752, D2791, D2792 |
One/Final |
Dentures | D5110, D5120, D5130, D5140, D5211, D5212, D5213, D5214, D5225, D5226 | One/Two/Three/Four/Final |
Immediate Partial Dentures | D5221, D5222, D5223, D5224, D5227, D5228 | One/Final |
Interim Partial Dentures | D5820, D5821 | One/Final |
Interim Complete Dentures | D5810 | One/Two/Three/Four/Final |
Add tooth to existing partial denture | D5650 | One/Final |
Reline Dentures | D5750, D5751, D5760, D5761 | One/Final |
Implant Supported Crowns | ||
Bridge – Abutment Supported Crowns | D6057, D6058 | One/Two/Final |
Bridge – Abutment Supported Crowns | D6059, D6060, D6061, D6062, D6063, D6064, D6194 | One/Final |
Bridge – Retainer Crowns | ¾ Retainer Crowns | Maryland Bridge Retainer Crowns | D6710, D6720, D6721, D6722, D6740, D6750, D6751, D6752, D6753, D6790, D6791, D6792, D6793, D6794 | D6780, D6781, D6782, D6783, D6784 | D6545, D6548, D6549 | One/Final |
Bridge – Pontic | D6094, D6205, D6210, D6211, D6212, D6214, D6240, D6241, D6242, D6243, D6245, D6250, D6251, D6252, D6253 | One/Final |
Occlusal Guard | D9940, D9941, D9942, D9944, D9945, D9946 | One/Final |
Endodontics | D3310, D3320, D3330, D3346, D3347, D3348 | One/Two/Final |
Orthodontics | D8680 | One/Final |
A-2: Reporting Utilization Table
Report Name |
Purpose |
Suggestion to Run (Daily, Monthly, etc.) |
Designed to assist in the validation of the Adjustments Summary Report. |
As Needed |
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Designed for analysis of adjustments by type. |
Month End |
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Designed to assist in managing encounters by listing appointment, their statuses, and if it contains an encounter. |
Daily, Weekly, or Monthly |
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Intended to be a tool for management to ensure that batches are being addressed. |
Daily, Weekly, or Monthly |
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Provides encounter ticket level counts and outstanding amounts by the Billing Status. |
As Needed |
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Bulk Patient Statement | Provides a way to compile patient statements by given date range, last name range, or full patient balances. | Monthly or As Needed |
Designed to assist in the validation of the Charge and Payments Summary Report. |
As Needed |
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Portrays the Charges, Payments, Adjustments, and Net Changes to Accounts Receivable for a specified date range. |
Month End |
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Designed to assist with balancing charges, payments, and adjustments for the end of the day. |
Daily |
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Lists the scheduled patient appointments per day by location including appointment reason, insurance, and treating provider. |
Daily or As Needed |
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Designed to assist in the validation of the Deposit Slip Summary report. Provides detailed financial data regarding deposits. |
As Needed |
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Provides the financial data regarding the deposits. |
As Needed |
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Designed to assist in the validation of the Encounter Summary Report providing the specifics for the encounters. |
As Needed |
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Designed to assist in the management of daily encounters. |
As Needed |
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Portrays the encounter counts and financial data for a specific date range. |
As Needed |
Combination of Monthly and Daily Financial Summary |
Daily, Monthly, or As Needed |
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Overages and UACs Detail | Assists with the management of payment Overages and Unapplied Credits as it provides the patient payment details. | As Needed |
Overages and UACs Summary | Provides a summary of the patient payment Overages and Unapplied Credits financial information. | As Needed |
Provides the details including the percentage for patients who completed their Treatment Plans within a specific time frame. |
As Needed |
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Provides a summary of patients who completed their Treatment Plans within a specific time frame. |
As needed |
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Lists account receivables for patient and insurance balance totals separated by aging category. |
Month End or As Needed |
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Designed to provide an overview of patient population and encounters grouped by Sliding Fee Set. |
As Needed |
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Designed to assist in the validation of the Time of Service Collection Summary Report. |
As Needed |
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Designed to assist with the analysis of payments collected from payers. |
Monthly, Yearly, or As Needed |
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Designed to help manage the clinical data entered and lists the contents of the Tooth Ledger fields. |
As Needed |
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UDS Table 5 Report | Assists with regulatory reporting by providing the necessary data for the Staffing and Utilization Profile regulations. | Annually or As Needed |
UDS Table 6A Report | Provides the data related to selected diagnoses and services rendered for regulatory reporting. | Annually or As Needed |
(formerly Clinical Measure Details) |
Designed to assist in the validation of the Clinical Measure Summary Report. |
Monthly, Yearly, or As Needed |
(formerly Clinical Measure Summary) |
Designed for clinical measure group analysis by measure year. |
Yearly or As Needed |
Provides a summary of the patient-related revenue required data for the UDS Table 9D. |
Annually or As Needed |
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Designed to assist with validation of the UDS Table 9D Core report providing details of the patient-related revenue. |
Annually or As Needed |
A-3: Sample Patient Statement
Figure 1: Patient Statement, page one
Figure 2: Patient Statement, the back of page one
Figure 3: Patient Statement Details, page two
A-4: Sample Patient Treatment Plan
The following is an example of multiple treatment phases with at least a 6-month Treatment Plan.
A-5: Sample Batch Report
A-6: Sample Predetermination Form – ADA Dental Claim Form
Note: The patient example and information on the form are not real.
A-7:Multiple Provider Encounters for a Single Patient
What is the workflow for a single patient who has multiple encounters on a single day?
Some patients may see multiple providers on the same day; for example, a patient has a cleaning with the hygienist and a detailed oral exam with the dentist. For accurate documentation about multiple face-to-face encounters, athenaOne® Dental provides a workflow solution. The patient’s appointment will contain both the treating provider and the hygienist. The following steps provide the office workflow for this patient’s multiple encounters.
Create or Update the Appointment
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Navigate to the Scheduling Module.
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Locate the day of the patient’s appointment and use Find Patient to select the patient.
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Click the patient’s time slot.
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If this is a new appointment, select the desired patient time.
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If this is an existing appointment, click the patient’s name in the time slot.
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Review and complete the required fields for the patient’s appointment.
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Use the drop-down menu to select the Treating Provider and the Hygienist the patient will see.
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Click Save.
Encounter and Clinical Notes
It is the day of the appointment, and the patient arrives in your office. For this example, the patient will see the hygienist (provider 1) for cleaning and then the dentist (provider 2) for periodontal cleaning.
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Update the appointment with the Arrived status.
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Complete the Check-In process and click Check-In.
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Bring the patient back and navigate to the Clinical Huddle.
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Locate the patient’s appointment and click Start Encounter.
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Update the Dental Chart, Patient Overview sections with the Intake documentation.
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Navigate to Charting.
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The hygienist (provider 1) would use Procedures, Quick Actions to document the applicable prophy codes.
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Verify Tooth Ledger accuracy.
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Click the procedure items radio buttons, and click Set Complete.
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Click the Clinical Notes tab. Add the necessary Clinical Notes and Sign.
Important: Do not attest the Clinical Notes until both provider 1 and provider 2 input their applicable encounter notes. -
Then, the dentist (provider 2) sees the patient.
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The dentist will navigate to the same encounter for the patient and use Procedures or Quick Actions to document the periodontal cleaning procedure(s).
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Verify Tooth Ledger accuracy.
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Click the procedure items radio buttons, and click Set Complete.
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Click the Clinical Notes tab and enter the necessary Clinical Notes.
Important: Reminder, do not attest the Clinical Notes until both provider 1 and provider 2 input their applicable encounter notes. -
Click Attest.
Check Out
The patient Checks Out, makes a payment (if applicable), schedules any follow-up appointments (if needed), and leaves the office.
Use your standard office workflow for this process or refer to Appointment Check Out for additional help.