Success Community

Connect with others and engage in feedback.

 

Stay Informed

The Success Community is the best place to get the latest news from athenahealth and your peers. You can:

 

Get Support

The Success Community is the central hub for support resources. To access it from athenaOne, click Support > Success Community.

To create a support case, click Contact Client Support Center in the Support Cases section of the Success Community.

Contact Client Support Center link in the Success Community Support Cases section.

To manage support cases, click View My Cases in the Support Cases section, or click Support > Manage Cases from the Success Community home page.

View My Cases link in the Success Community Support Cases section.

Manage Cases option in the Success Community Support menu.

 

Navigate Changes

Explore our Events & Webinars to learn from guest speakers and expert instructors about how to navigate changes in the industry and in athenaOne.

Navigate Clinical Quality and Value-Based Care Programs

Access our robust list of Quality Resources, which includes support by program to help drive your performance.

 

Deepen Connections

Join a User Group to connect and collaborate with users like you. User groups are customer-organized groups that meet online and in-person. Customers join them to network, share ideas, and get tips on how to get the most out of athenahealth’s services. You can also connect with Alpha and Beta groups to learn about and participate in the early stages of feature development.

 

New to athenaOne?

We have resources that can help. Check out New to athenaOne, the Success Community User Guide, our Resource Overview: Success Community, and Getting the most out of the Success Community to get started.

 

Looking for a better search?

Try the search on the Success Community. It not only searches across many, but not all, athenahealth resources, but it also gets smarter the more it's used.