Service Overview — athenaOne for Hospitals & Health Systems

 

athenaOne for Hospitals & Health Systems delivers network-enabled revenue cycle and financial management, EHR, patient engagement, and care coordination services ideal for community and critical access hospitals.

 

Community hospitals deliver invaluable services to patients, yet face slim margins and resources that are stretched thin. athenahealth addresses these tough challenges with the resources and tools you need to thrive, connecting care across inpatient, outpatient, and ancillary services. We deliver:

• One patient, one chart. Networked-enabled scheduling, financial management, EMR and patient communication functions are on a single, integrated platform.
• A single source of organizational truth. With a continually updated network of knowledge you can easily monitor revenue and efficiency, pinpoint where action is needed, and track improvement initiatives.
• Industry-leading interoperability. You are plugged into a national health network, including national labs, imaging centers, and public health registries.
• An intelligent division of labor. Our co-sourcing approach allows us to work on your behalf where we have a comparative advantage.
• Constantly updated knowledge. We continuously monitor and fix broken claims, identify and help manage clinical guidelines and P4P data requirements

 

You can refer to these user guides for help with hospital-related workflows:

Physician workflow (general)

 

Physician workflow (surgery)

 

Physician workflow (emergency)

 

Nursing workflow (general)

 

Nursing workflow (surgery)

 

Lab and Imaging workflow

 

Outpatient respiratory clinic workflow

 

Outpatient infusion clinic workflow

 

Recording IV Administration in the MAR

 

Order entry for IV medications

 

Billing and coding workflow

 

Scheduling workflow (surgery)

 

Discharge workflow

 

Hospital order sets user guide

 

You can use the Census Wizard to monitor your hospital's inpatient census. You can run reports that show patients admitted, discharged, or staying in your facility during a selected date range.

 

The Report Library has a growing number of hospital-related reports, including the Hospital Activity Wizard, the Hospital AR Aging Detail report, the Credit Balance report, the Hospital Bad Debt report, and several perioperative reports. Authorized users can use the Activate Reports page to activate these reports for use in your practice.

 

You can see accrued revenue from visits based on the date of service. For example, when you run a financial report (for example, the Revenue & Usage report) filtered by post date, the post date is equal to the service date, so you can see revenue increase as your organization delivers patient services.

 

For organizations with at least one department designated as a federally qualified health center, some UDS reports are also available.