User Guide — Enrollment Status Descriptions
This page provides a table that shows athenaOne enrollment status descriptions, color coding, and abbreviations.
Table of status descriptions
| Abbreviation | Full Name | Description | Color |
|---|---|---|---|
| Asi | Assigned | In process at Athena | Black |
| Com | Complete | Athena believes that enrollment is complete, based on confirmation from the payer or online application. | Bold green |
| Con | Confirmed |
*This status is used only for ERA and EFT tasks, and then only in certain cases.
Athena has confirmed that enrollment is complete: based on a successfully transmitted/ received transaction in production. |
|
| Esc | Escalate | Task has been escalated internally. | Black |
| Fai | Failed | Transaction enrollment has failed. | Black |
| GCr | GROUPCREDENTIALED | The payer only recognizes your medical group as the enrolled entity for eligibility transactions. |
Bold green — enrollment is not necessary. Black — eligibility transactions are either not available for this payer, the enrollment task is in process, or the task could not be completed successfully. |
| InP | In Process | ||
| MAs | MAssigned | Internal use only | Green |
| MCl | MClient | Internal use only | Green |
| MOC | MOverdue Client | Internal use only | Green |
| MOP | MOverdue Payer | Internal use only | Green |
| MPa | MPayer | Internal use only | Green |
| NoC | No Credentialing Info | Athena is waiting for credentialing information from client. | Black |
| NoI | No Info | There is currently no information for this transaction type. | Green |
| NAv | Not Available | ||
| NoB | Not Billing | Provider/Group is not currently billing this payer. | Black |
| NCr | Not Credentialed | ||
| NoF | Not On File | NPI is not currently on file with payer. | Black |
| NRq | Not Required | Enrollment is not required for this transaction for this payer. | Green |
| OCl | Overdue Client | Paperwork is overdue from the client. | Black |
| OPa | Overdue Payer | Paperwork is overdue from the payer. | Black |
| LBC | Lockbox complete | Client is acting as its own lockbox for this payer (no posting or shared TIN). | Green |
| LBT | Lockbox temporary | Client is acting as its own lockbox for this payer temporarily. | Green |
| LBE | Lockbox escalation | Internal status used when pay-to update needs further review by Enrollment. | Green |
| PTA | Pay-To Assigned | Internal use only | Black |
| PCl | Pend Client | Number is invalid and needs to be reviewed by client. | N/A |
| PDe | Pend Deleted | Associated provider, group, or payer has been deleted. | Black |
| PKO | Pend Kick-Off | Transaction is awaiting implementation kickoff. | Black |
| PPa | Pend Parent | Transaction is awaiting NPI verification. | Black |
| Ref | Refused | ||
| Sub | Submit | Internal use only | Black |
| TBS | To Be Submitted | athenahealth is waiting to submit paperwork to align with go-live date. | Black |
| Wav | Waived | Client or payer has waived verification. | Green |
| WCl | With Client | ||
| WPa | With Payer | ||
| YLD | Yield | Transaction is available at the payer but practice is not enrolled. |