User Guide — Intra-Office Communications
athenaOne provides practice managers with a news and messages page that you can use to send office-wide messages to your staff, and to send and receive individual messages. You cannot send or receive messages outside your practice using this function.
User access and permissions
To add and edit news items, you must have the Billing admin: Edit News permission. Click the Add News link next to the News heading to display the Add News page, where you can administer the news items.
Features and workflows
The News and Messages tab serves as the portal to your intra-office email system. Your unread messages appear listed at the top of the page. Under the News heading, you will find the practice-wide bulletin board, which allows anyone to view news items relevant to the practice as a whole.
Sending
messages to groups of recipients
You can create user groups so that you can quickly send messages to the appropriate staff members (for example, all receptionists, all providers, all RNs, etc.). Use the User Groups page to create the user groups that you need, and then use the User Group Membership page to add the appropriate usernames to each group. From the News and Messages page, you can then select the desired user group from the Recipients menu.