Foreign Check Deposit Type

athenaCollector

A Foreign Check Deposit record represents the amount deposited for a check drawn on a foreign bank after it has been converted to U.S. funds through U.S. Bank. A foreign check is any check drawn on a foreign bank (checks that are not considered foreign are those written on bank accounts that are in the United States). Generally, checks are considered as foreign if the name of a foreign bank appears on the face of the check.

 

Occasionally, athenahealth receives checks that are drawn on a foreign bank. Because athenahealth is unable to deposit these checks through our workflows, we forward Canadian-drawn physical checks to U.S. Bank for processing on your behalf. Non-Canadian foreign checks are sent to the practice to be deposited locally. athenahealth receives a U.S. Bank data feed that contains information enabling the automatic opening of deposit and payment batches to represent the foreign check cashed deposit created in your account.

 

After the deposit confirmation is received, athenahealth attempts to match the deposit to the original check and remittance and post it. Due to the difference in currency exchange, the actual funds received is generally smaller and does not close out the charge. If the remaining charge balance is $5.00 or less, athenahealth will contract this amount off. If the remaining charge balance is greater than $5.00, we will kick the claim with MANAGER and request that you review the claim to determine whether you want to pursue further payment or adjust off the balance.

 

 

 

Some foreign check deposits are reported to us with varying and minimal check information. In such cases, athenahealth will not be able to connect the foreign check to the original check and remittance received by us, and athenahealth will forward the record to you for assistance. Refer to your U.S. Bank correspondence to locate the original check information, document the record, and return it to athenahealth for processing.

 

 

  1. Display the Find Unpostables page: On the Main Menu, click Financials. Under PAYMENTS, click Unpostables. In the left menu, under UNPOSTABLE REMITTANCE, click Find Unpostables.
  2. Unpostable status — Select OPEN.
  3. Responsible party — Select Practice.
  4. Unpostable type — Select Foreign Check Deposit.
  5. Click Generate Worklist.
    The Unpostables Worklist appears in the Task Bar.

Display the unpostable record

  1. From the worklist in the Task Bar, click the Foreign Check Deposit bar to expand the worklist.
  2. Click the linked unpostable ID number for the remittance record/unpostable in the worklist.
    The Remittance Record page appears in the Workspace.

In the Status section

  1. Review the notes provided by athenahealth.
  2. Take the required action described in the notes.
  3. Under Select an action to resolve or reassign record, select the Update status and reassign record option.
  4. Update status — Select Practice is providing additional information in order to post.
  5. Note — Enter detailed information about the actions you've taken.
  6. Click Submit.