Interest Type

 

Interest payments are received in athenaOne in accordance with late or delayed payments on behalf of the payer.

 

Often, these interest payments represent payment at the check level (that is, an additional interest payment was included in the bulk amount of the check due to untimely payment).

 

The "Interest" remittance record is created to account for these scenarios so that you are aware of additional monies paid to you or retracted from you that are not postable at the claim level.

 

Interest records are created in a closed status. Records can be viewed through FCC reporting or by searching the unpostables, if desired.

 

Note: athenaOne does not allow for posting of negative interest at the claim level (interest associated with a delayed provider takeback, typically related to Medicare recoupments). This item must be created as an Interest remittance record.

 

 

Occasionally, upon review of an Interest record, you may identify claims to which the interest should be posted. You can return the record to athenahealth with claim information using the Find Matching Charge tool.

 

However, you may find that the Interest record is non-athenahealth related and should be posted in your legacy system.

 

1. Display the Find Unpostables page: On the Main Menu, click Financials. Under PAYMENTS, click Unpostables. In the left menu, under UNPOSTABLE REMITTANCE, click Find Unpostables.
2. Unpostable status — Select CLOSED.
3. Unpostable type — Select Interest.
4. Click Generate Worklist.
   The Unpostables Worklist appears in the Task Bar.

Display the unpostable record

5. From the worklist in the Task Bar, click the Interest group name to access individual records within the group.
6. Click the linked unpostable ID number for the remittance record/unpostable in the worklist.
   The Remittance Record page appears in the Workspace.

In the Status section

7. Under Select an action to resolve or reassign record, select the Find matching charges option.

8. Click the Find matching charge link or the Find matching patient link.
   The Match Unpostable to Charge page opens in a new window.

9. Enter the patient information in the search fields (for example, Claim ID, Patient ID, etc.).
10. Click Find. The search results appear below the Find button.
11. Select the patient. The Possible Charges section appears.
    Note: Charges highlighted in yellow have the highest probability of a match.
12. Select the appropriate charge for the patient.

Add optional instructions

13. If additional instructions are required, select the Add a note or instructions option to display the Note field, and enter a detailed note. For example, you may want to specify that only a subset of the unpostable's value should be posted to that charge or that multiple claims/patients should be posted with the record amount.

Save the updated unpostable

14. Click Select under the charge. The charge or patient that you selected appears in the Unpostable Update box.
15. Click Submit. One of the following actions occurs:
    • athenaOne zeroes out and closes the unpostable with the event "Match Identified and Posted."
    • athenaOne opens a new corrections payment batch in which the payment posts to the selected charge or patient. The notes on the unpostable specify the payment batch, for example, "Unpostable will be processed in ERA Batch: ____, Corrections Payment Batch: ____."
    • athenaOne queues the batch for posting. The payment batch remains out of balance until it is posted and closed. athenaOne imports the images from the unpostable into the new payment batch for viewing when the batch is closed and the payment posts. The notes in the new payment batch reference the unpostable from which the payment batch is being processed: "Corrections batch for unpostable ____."
      
      Note: If the unpostable does not meet the necessary criteria, the unpostable returns to athenahealth for manual review and posting.

1. Display the Find Unpostables page: On the Main Menu, click Financials. Under PAYMENTS, click Unpostables. In the left menu, under UNPOSTABLE REMITTANCE, click Find Unpostables.
2. Unpostable status — Select CLOSED.
3. Unpostable type — Select Interest.
4. Click Generate Worklist.
   The Unpostables Worklist appears in the Task Bar.

Display the unpostable record

5. From the worklist in the Task Bar, click the Interest group name to access individual records within the group.
6. Click the linked unpostable ID number for the remittance record/unpostable in the worklist.
   The Remittance Record page appears in the Workspace.

In the Status section

7. Review the notes provided by athenahealth and take the required actions.
8. Under Select an action to resolve or reassign record, select the Update status and reassign record option.
9. Update status — Select Posted to Foreign System.
10. Click Submit.