Non Patient CCP Record Type

 

This remittance record is created and auto-closed when you use the Nonpatient Payment Activity page to collect a payment. You cannot edit this remittance record type, but you can add notes to it.

 

The Non Patient CCP Record rolls up into the Non-Charge-Specific Revenue remittance record category and into the Other Revenue remittance record accounting category. These records are included along with Other Revenue on the Financial Controls Center page and in reporting.

 

If the record needs to be refunded, follow the Credit Card Plus - Nonpatient Payment Activity steps to issue a refund for a non-patient purchase.

 

 

If you collect payment for a nonmedical purchase using Credit Card Plus and later need to refund it, use the Nonpatient Payment Activity page.

1. Display the Nonpatient Payment Activity page: On the Main Menu, click Financials. Under PAYMENTS, click Nonpatient Payment Activity.
2. Click the refund link to the left of the transaction under the Previous Payments heading.
   The Nonpatient Payment Refund page appears.
3. Refund Amount — If the amount of the refund is different than the amount shown, enter the refund amount.
   Note: You cannot enter an amount that is greater than they original paid amount.
4. If the payment was made with a credit card, an electronic refund to the same credit card will be processed automatically. If you want to refund the patient using a different credit card or using cash or check, follow these instructions.
1. Refund Credit Card Manually? — Select this option.
   Note: Use this option if the credit card that was charged has expired or if an attempt at an electronic refund has failed.
2. Method — Select a refund method from the menu, for example, the type of credit card, cash, or check.
3. Check #/Last 4 digits of CC # — Enter the check number or the last four digits of the credit card. (This field does not appear if you selected Cash from the Method menu.)
4. Deposit Location — This field appears only if you selected Check from the Method menu. You can select the location where the payment was deposited.
5. Bank Account — This field appears only if you selected Check from the Method menu. Select the bank account from which you are drawing the refund payment.
5. If the payment was made by cash or check, follow these instructions.
   1. Method — Select a refund method from the menu, for example, a credit card, cash, or check.
   2. Check #/Last 4 Digits of CC # — If you selected a credit card or check refund, enter the check number or the last four digits of the credit card.
   3. Deposit Location — This field appears only if you selected Check from the Method menu. You can select the location where the payment was deposited.
   4. Bank Account — This field appears only if you selected Check from the Method menu. Select the bank account from which you are drawing the refund payment.
6. Click Refund.