Rebate Check Type

athenaCollector

A Rebate Check remittance record represents a payer refund to the practice for money that the practice originally sent the payer.

 

A Rebate Check record is created when you refund an overdue amount to the payer at the same time that the payer has completed a take­back.

 

 

 

athenahealth reviews Rebate Check remittance records to determine whether the payment is claim related.

  • If the Rebate Check remittance record is associated with a specific claim, athenahealth posts the monies accordingly.
  • If athenahealth is unable to associate the rebate check with a claim, the record is returned to your practice for review. Review the record and return it to athenahealth with specific claim information for posting.

Occasionally, the rebate check is not claim related. If athenahealth makes this determination, we will assign the record to practice responsibility for your review. Make note of this item in your General Ledger and close the remittance record.

 

 

 

Generate an Unpostables Worklist

  1. Display the Find Unpostables page: On the Main Menu, click Financials. Under PAYMENTS, click Unpostables. In the left menu, under UNPOSTABLE REMITTANCE, click Find Unpostables.
    The Find Unpostables page appears.
  2. Unpostable status — Select OPEN.
  3. Responsible party — Select Practice.
  4. Unpostable type — Select Rebate Check.
  5. Click Generate Worklist.
    The Unpostables Worklist appears in the Task Bar.

Display the unpostable record

  1. From the worklist in the Task Bar, click the Rebate Check bar to expand the worklist.
  2. Click the linked unpostable ID number for the remittance record/unpostable in the worklist.
    The Remittance Record page appears in the Workspace.

In the Status section

  1. Review the notes provided by athenahealth.
  2. Take the required actions described in the notes.
  1. Under Select an action to resolve or reassign record, select the Update status and reassign record option.
  2. Update status — Select one of these options.
    • Practice Escalation - athena Review Required — Select this option if you have included specific claim information about the rebate and you are returning the remittance to athenahealth for posting.
    • Recorded in General Ledger — Select this option if you determined that the rebate is for a non-athenaOne claim and you are closing the remittance record.
    • Posted to Foreign System — Select this option if the check was posted to a foreign system and you are closing the remittance record.
  3. Note — Enter detailed information about the actions you've taken.
  4. Click Submit.