athenaNetwork
athenaCollector + athenaClinicals + athenaCoordinator Core
The athenaNetwork home page allows you to:
- Keep abreast of important updates such as additions to athenahealth services, product releases, and changes in the marketplace
- Register for training
- View your open support cases
- Access The Dose newsletter
- Read the athenahealth blog
- View any service alerts
How do I get to this page?
On the Main Menu, click Calendar. Under COMMUNICATIONS, click athenaNetwork
User access and permissions
All users can view this page.
Step-by-step instructions
To search for both videos and announcements
- Type one or two keywords in the Search field at the top right of the page.
- Click Go.
- You can refine your seach results by entering a date range or additional keywords in the search fields provided.
To find videos and demos
Under the New Features heading on the right side of the page, athenahealth posts short videos to communicate major software and service changes, as well as updates from our executive team about major developments in the healthcare marketplace. Check this section to see the latest videos.
To view older videos
- Click the More videos link at the bottom of the section.
- You can refine your search results by entering a date range or additional keywords in the search fields provided.
Features and workflows
The athenaNetwork page contains the following distinct sections:
Announcements
We post news and announcements regarding your payers and services in this section. You can mark postings as favorites for easy reference later.
Training & Resources
We are continually working to improve your experience on athenaOne. To help keep you abreast of the latest changes, we offer free, on-demand demos of new features, as well as live Q&A sessions to answer any questions you have. Click the Register Now link to sign up. Check back often to see what's new.
athenahealth blog
Our blog provides you with ideas, insights, and analysis to help practices stay informed and profitable. Follow the blog here, and click through to read an entry, leave a comment, and learn what athenahealth and industry leaders have to say about healthcare.
The Dose newsletter
This biweekly newsletter provides athenaOne news, key support resources, helpful tips and tricks from the Community, and more. Click the arrow to display the latest edition of The Dose.
Client support
This section allows you to view your open support cases. Click the number next to "Action required" to display the cases waiting for more information from you before athenahealth can proceed.
Note: You must be enrolled in the self-service support program to use this feature.
Service alerts
athenahealth uses this section to alert you of any known systems issues. We update the alert as we have more information available to share. The date and time of the last update is displayed with the message.