Reschedule Group Session Appointments
As a member of behavioral health staff who books patient appointments, review the following to reschedule patients for group sessions.
In this section:
Reschedule a group session appointment
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On the main menu, click Calendar > View Calendar.
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Click the appointment in the calendar. In the tooltip that opens, click Appointments to the right of the patient's name.
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In the patient's appointment, click Reschedule.
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In Edit Appointment, update the date, time, department, or provider as needed.
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Click Review. In Reschedule Appointment, select a reason for rescheduling and add a note if desired. Click Next: Review. Check the rescheduling details; click Confirm Updates.
Reschedule displaced group session appointments
If a clinic administrator or manager modifies a provider's schedule, this can cause already booked group session appointments to become unscheduled. If this occurs, patient appointments booked for the group session appear under Claims > Workflow Dashboard in the Appts to Resched column as individual appointments that require rescheduling do.
See Appointment Rescheduling in O-help for steps to reschedule.
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