Quick Reference — To add a patient request to the appointment wait list

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  1. Follow the usual process for scheduling an appointment.
  2. From the Appointment Saved page, scroll to the bottom of the page and click the link to add patient to appointment wait list. The Add Patient to Appointment Wait List page appears. The first three fields default to the information from the just-scheduled appointment.
  3. Desired Provider — Select (or verify) the provider desired for the appointment request. If the patient is willing to see any provider (not only the provider from the previously scheduled appointment) select -Any-.
  4. Desired Start Time — Indicate the desired start time for the requested appointment.
  5. Desired Day — Select the desired day or days for the requested appointment.
    Note: To select more than one day, hold down the Ctrl key and click the days.
  6. Priority — Select the priority for this appointment request (Normal, Low, or High).
  7. Currently Scheduled Appointment — If you do not want the wait list request to be attached to the appointment, you can select No appointment selected from the Currently Scheduled Appointment menu.
  8. Notes — Enter any notes about this appointment request.
  9. Click Save. The appointment wait list request confirmation appears. The appointment wait list request appears on the patient Quickview with the appointment information.
    Note: When a request is attached to a scheduled appointment, and no alternative appointment slot becomes available, the wait list request is automatically deleted when the patient checks in for the originally scheduled appointment.

 

  1. On the Patient Actions Bar, click Scheduling, and then click Add to Appointment Wait List.
    The Add Patient to Appointment Wait List page appears.
  2. Department — Select the department for the requested appointment.
  3. Appointment Type — Select the appointment type for the requested appointment.
  4. Desired Provider — Select the provider desired for the appointment request. If the patient is willing to see any provider, select -Any-.
  5. Desired Start Time — Indicate the desired start time for the requested appointment.
  6. Desired Day — Select the desired day or days for the requested appointment.
    Note: To select more than one day, hold down the Ctrl key and click the days.
  7. Priority — Select the priority for this appointment request (Normal, Low, or High).
  8. Currently Scheduled Appointment — If the patient already has an upcoming appointment, the appointment information appears in this field. If the patient does not already have an appointment scheduled, this field displays No appointment selected.
  9. Notes — Enter any notes about this appointment request.
  10. Click Save. The appointment wait list request confirmation appears. The appointment wait list request appears on the patient Quickview with the appointment information.