Quick Reference — To request that athenahealth upload a fee schedule
After you create a placeholder for a fee schedule using the Add Fee Schedule fields or using the copy link to create a new fee schedule from an existing schedule, athenahealth can upload the actual fee schedule and associate it with the ID and name that you created. To upload your fee schedule, follow these steps:
- Complete the athenaOne Fee and Allowable Import Template (located on the Success Community).
- Submit an online support case with the template attached by selecting Support > Create Case or Call in the Main Menu.
Note: Instead of attaching the Excel file to the case, you can upload the file using the Practice Files page.
You can also submit a support case to update an existing fee schedule. For an update, make sure to specify in the case which fields you need to update or whether you need a complete replacement of the fee schedule.