Collections Batch Management

athenaCollector

athenaOne for Hospitals & Health Systems   

This page should be used only to view and merge collection files for delivery to non-established agencies. Do not use this page to merge files for delivery to a Marketplace partner or to one of our established collection agencies. If athenahealth is responsible for submitting files to the collection agency, batches are merged automatically before submission and do not require additional merging after batch creation.

 

For an overview of all the collection pages in athenaOne, see Managing Collections.

 

On the Main Menu, click Claims. Under SELF-PAY AND COLLECTIONS, click Collections Batch Management

 

 

  1. Display the Collections Batch Management page: On the Main Menu, click Claims. Under SELF-PAY AND COLLECTIONS, click Collections Batch Management.
  2. Provider group — For athenaEnterprise organizations, select the provider group where you would like to merge collection batch files, and then click Continue.
  3. Collection agency — Select the collection agency from the menu.
    The list of unsent collection batches created for this agency appears.
  4. Select the batches that you want to merge into a single file.
  5. Click Merge Checked Batches. The collection batch files you selected are merged into one new file.
    The View/Edit Billing Batch page appears for the collection batch file that you just created. The Notes field indicates the individual collection batch files that were merged into this one file, along with the date of the merge.
  6. To save the merged collection batch file on your computer, click the File link in the upper right-hand corner of the page.
  7. In the File Download window, save or open the file. You can save the files in .csv format for easier viewing.
  8. If you are submitting the collection batch file to an agency outside athenaOne, you can click the Mark batch as submitted link at the bottom of the page to verify that you successfully downloaded and submitted the collection file. Your username appears in the Submitted by field.
    Important: Do not select the Mark batch as submitted option if you are using an established agency where athenahealth is responsible for submitting files (selecting this option will cause collection batches not to be delivered to the agency).

 

Filter Fields
Provider group

Select the provider group where the collection files were created. This menu appears for athenaEnterprise clients only.
Collection agency

Select the collection agency that should receive the collection files.
Column Headings for Collections Batches To Be Submitted
ID

The system-generated ID number of the collection file. Click the link to display the View/Edit Billing Batch page for the file.
Date Produced

The date that the collection batch file was produced.
Produced By

The username of the person who produced the file.
Collection Agency

The collection agency for which this collection batch file was produced and to which the batch file will be submitted.
# Patient Accounts

The number of patient accounts in the collection batch file.
Amount

The total dollar amount of the charges being sent in the collection batch file.

 

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