Configure Browser

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This page allows you to configure your browser for use with athenaOne and to clear your browser cache. To access this page while you are using athenaOne, you must have already installed the athenaOne Device Manager.

 

On the Main Menu, click Settings > Under MY CONFIGURATIONS, click Configure Your Browser

 

On the athenaOne login page, click the Configure browser link

 

 

 

 

Before you can configure your browser settings for Chrome on a PC, the latest version of athenaOne Device Manager (ADM) must be installed and running on your computer. ADM is not required for Microsoft Edge, but we highly recommend that you install it (for more information about ADM, see Device Management).

 

You must have administrator privileges on a computer to install, update, or uninstall athenaOne Device Manager. If you are a system administrator, you can deploy ADM to multiple computers. On the Configure Browser page, click Show advanced ADM files (group deployment and uninstallation). Use the .msi file if your computer is running .NET Framework 4.8 or above; otherwise, use the .exe file.

 

When you click the Configure browser link on the athenaOne login page, you can also install ADM.

Note: You can install ADM from the Configure Browser page only if you access the page from the login page (not from the Settings menu).

  1. Display the Configure Browser page: On the athenaOne login page, click the Configure browser link.
    The page opens in a new tab.
  2. Check whether ADM is installed and running on your computer.
    The athenaOne Device Manager section of the Configure Browser page should display a green circle in the Status field and the version number in the Version field.
  3. If the Status field displays a red circle and the Version field displays the Download vx.x.x.x link, install ADM from this page.
    1. Click the Download link.
    2. Open the downloaded file and follow the instructions in the installation wizard.

    ADM is now installed on your computer.

 

 

After you install the athenaOne Device Manager, you can configure your browser (Chrome or Microsoft Edge) for use with athenaOne on a PC while you are logged in to athenaOne.

 

You can also configure your browser for athenaOne as follows:

 

To configure Chrome for use with athenaOne using the Configure Browser page, you cannot be logged in to Chrome with your Google account. To find out whether your Google account is connected:

  1. In the Chrome address bar, enter chrome://settings/
  2. If your account is connected, click Disconnect your Google account.

 

  1. Display the Configure Browser page: On the Main Menu, click Settings > Under MY CONFIGURATIONS, click Configure Your Browser.
  2. Make sure that ADM is connected.
  3. Click Update Settings.
    Note: Any athenaOne passwords saved in Chrome are automatically deleted.

Chrome users only

  1. When prompted to restart your browser, click OK.
  2. Log back in to athenaOne.
    Your browser should now be properly configured for use with athenaOne.

All users

  1. Confirm that the browser settings were configured correctly by opening the Configure Browser page again.
    If you do not see a message confirming that your browser is configured for athenaOne, please see Configure Your Computer for athenaOne to manually configure your browser settings.

 

 

 

If you installed ADM on your PC, you can clear the browser cache while you are logged in to athenaOne.

Note: You can also clear the cache using the browser's built-in functionality. For instructions, see the athenaOne Login page, or see Configure Your Computer for athenaOne.

  1. Display the Configure Browser page: On the Main Menu, click Settings > Under MY CONFIGURATIONS, click Configure Your Browser.
  2. Make sure that ADM is connected.
  3. Under Browser Cache, click the Clear Cache button.

Chrome users only

  1. When prompted to restart your browser, click OK.
  2. Log back in to athenaOne.

 

 

athenaOne Device Manager (ADM) works with the following browsers on a PC: Chrome and Microsoft Edge. If you installed ADM on your PC, you can clear the browser cache as follows.

  1. Display the Configure Browser page: On the athenaOne login page, click the Configure browser link.
    The page opens in a new tab.
  2. Check that ADM is installed and running on your computer. The athenaOne Device Manager section of the Configure Browser page should display a green circle in the Status field and the version number in the Version field.
  3. Click Clear Cache.
  4. When prompted to restart your browser, click OK.
    Your browser cache is now cleared.

 

 

 

The athenaOne Device Manager (ADM) provides support for all integrated devices on your computer when you access athenaOne using the Chrome or Microsoft Edge browser. ADM also allows you to configure the browser for use with athenaOne on a PC and to clear your browser cache.

Note: You may need to contact your IT department to install, update, or uninstall ADM.

 

 

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