Patient-Initiated Payment Plans Configuration Settings
Use this page to look up Patient-Initiated Payment Plans configuration information, including best practice setting values.
Important: All athenaCommunicator features require the "Patient Cycle" implementation setting enabled at the tablespace level.
Patient-Initiated Payment Plans
| Setting Name | Description | Location | Configuration Level | Default Value | Best Practice Value | Customer Facing | Setting Owner for New Customers | Setting Owner for Existing Customers | Notes |
| Patient Cycle E-Payments | This setting determines whether credit card payments via Patient Cycle are enabled. |
 > Implementation > Client Functions > Settings |
Tablespace | OFF | ON | No | Banking Operations | CSC | |
| Enable Patient-Generated Payment Plans | Allows patients to initiate their own payment plans, under limitations controlled by the "Patient Generated Pay Plans" admin page |
> Implementation > Client Functions > Settings |
Tablespace | OFF | ON | No | Onboarding | CSC | |
| Patient-Initiated Payment Plans Disable | Allows patients to set up their own payment plans |
> Billing > Insurance Packages > Patient Initiated Pay Plans |
Tablespace | OFF | Default | Yes | Onboarding | Customer | This is a double negative setting, if it's off it truly means it is ENABLED. |
| Plan Options | Plan options are needed in order for patients to set up payment plans |
> Billing > Insurance Packages > Patient Initiated Pay Plans |
Tablespace | Balance Rangers $150-$1000 Enabled | Default | Yes | Onboarding | Customer | |
| Credit Card Plus (CCP) eCommerce Merchant ID | Needed to collect payment via credit card | Root > Merchant Groups | Brand | OFF | Enable | No | Financial Configuration | Financial Configuration |