Add / Update Prepayment Plan

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This page allows you to add and update a prepayment plan for a patient, view that prepayment plan's activity, and transfer money between the prepayment plan and the patient's unapplied balance. Prepayment plans do not generate patient statements.

Note: For patients with prepayment plans, the Method menu on the Post Payment page contains a prepayment plan option for each plan where the patient has a credit, in addition to the payment methods administered using the Payment Methods page. The prepayment options cannot be administered from the Payment Methods page.

Step-by-step instructions

To add a prepayment plan

The prepayment plan feature is not integrated with Credit Card Plus. Patient prepayments are not automatically charged to the patient's credit card.

Display the Add Prepayment Plan page: On the Quickview page, under the Insurances heading, click Add prepayment plan.
Plan name — Enter a name for the plan; this name will appear on the patient Quickview.
Prepayment plan type — Select the type of prepayment plan you are adding for this patient.
Expected department — Select the department for the provider who is expected to perform the prepaid procedures.
Expected provider — Select the provider who is expected to perform the prepaid procedures.
Expected date of service — Enter the expected service date for the prepaid procedure.
Expected procedure code — Enter the procedure code for the prepaid procedure, or enter a period to access the Procedure Lookup tool to select the code you need.
Total amount to be collected ($) — Enter the total dollar amount of the prepayment.
Payment schedule — Specify the weekly or monthly payment schedule that the patient should use to make prepayments.
Final balance due by — Enter the date that the full prepayment amount is due.
Notes — Enter any notes about this prepayment schedule.
Click Add Plan.
The patient Quickview reappears.

To transfer money between a prepayment plan and a patient's unapplied balance

Tip: You can also use the Post Prepayment page to transfer money to unapplied from a prepayment plan.

On the Quickview, under the Insurances heading, click Update prepayment plan for the prepayment plan that you want to transfer money to or from.
Scroll down to the Transfer Money Between Prepayment Plan and Unapplied heading.
Prepayment plan balance — This field shows the amount that the patient has paid toward the total agreed-upon prepayment amount.
Unapplied balance — This field shows the patient's unapplied balance, excluding money associated with prepayment plans. (you cannot edit this field.)
Post date — Today's date is displayed, but you can edit the post date.
Department — Select the department for this transaction.
Transfer money from/to — Select one of these option:

From Prepayment Plan to Unapplied — Select this option to move money from the prepayment plan balance to the unapplied balance.
From Unapplied to Prepayment Plan — Select this option to move money from the unapplied balance to the prepayment plan balance.

Transfer amount — Enter the amount of the transfer.
Click Transfer Money.
The patient Quickview reappears, showing the new prepayment plan balance and the remainder to be prepaid.

Field Reference

Plan name	Enter a name for the plan; this name will appear on the patient Quickview.
Prepayment plan type	Select the type of prepayment plan you are adding for this patient. Prepayment plan types help you distinguish between different prepayment plans and allow for a more granular level of reporting. Note: This menu is administered using the Prepayment Plan Types page.
Expected department	Select the department for the provider who is expected to perform the prepaid procedures.
Expected provider	Select the provider who is expected to perform the prepaid procedures.
Expected date of service	Enter the expected service date for the prepaid procedure.
Expected procedure code	Enter the procedure code for the prepaid procedure, or enter a period to access the Procedure Lookup tool to select the code you need.
Total amount to be collected ($)	Enter the total dollar amount of the prepayment.
Payment schedule	Specify the weekly or monthly payment schedule that the patient should use to make prepayments.
Final balance due by	Enter the date that the full prepayment amount is due.
Notes	Enter any notes about the patient's prepayment plan.

Prepayment Plan Activity
	The first column allows you to void a payment, if applicable, or shows that a particular transaction associated with the prepayment plan has been voided.
Post Date	The date the transaction was posted in the system.
Type	The type of the transaction, for example, prepayment or payment.
Payment Batch	The payment batch in which the transaction was recorded.
Claim ID	If the transaction is a payment being applied to a claim, the claim ID appears in this column.
Method of Payment	The method of payment This menu is administered via the Payment Methods page.
Amount Collected	The amount of money that was collected.
Amount Applied/ Transferred	The amount of money that was either applied towards a claim or transferred to unapplied.

Transfer Money Between Prepayment Plan and Unapplied
Prepayment plan balance	The total amount that the patient has paid toward the agreed-upon prepayment amount.
Unapplied balance	The total credit balance in the patient's account, excluding the Prepayment Plan Balance amount.
Time-of-Service Batch	The payment batch in which you want to include this money transfer.
Transfer money from/to	Click the appropriate option to transfer money between the Prepayment Plan Balance and the Unapplied Balance.
Transfer amount	The dollar amount that you are moving from one balance to another.