User Guide — Multispecialty Practices
For multispecialty practices, athenaOne offers Clinicals functionality to enable providers to share data across specialties. This functionality lets you create specialty-specific encounter layouts and customize exam templates and sections for each specialty in your practice. athenaOne uses the rendering provider's specialty to determine which specialty-specific information to display in the encounter.
To enable the multispecialty features for your practice, please contact the CSC by selecting Support > Create Case or Call in the Main Menu and open a case.
You can select your default specialty or specialties using the Default specialty view option on the User Preferences page. Click the Selected option to display the list of available specialties at your practice. You can use Control-shift to select multiple default specialties.
Note: If you do not select default specialties, you continue to see all information in the patient chart.
After you select default specialties, the specialty is displayed at the top of the chart. To view additional "hidden" information, update your view via the "all" option. The page is updated automatically to reflect the view you selected.
Because the "default" view is intended to filter out information that you may not be interested in, there will be many times when more information is available for that patient in other specialties and will be hidden.
An icon appears in each section to alert you that information has been hidden and can be seen if you update your view to show all specialties. You can also hover over this icon to see how many additional items would be available if you updated your view.
It is critical that each provider's specialty is set up correctly for the multispecialty feature. athenaOne uses the rendering provider's specialty to determine which templates and specialty-specific information to display within the encounter.
Providers use the Specialty menu on the Providers page to indicate their medical specialty. When your practice enables the multispecialty feature, make sure that each provider's specialty selection reflects the medical specialty in which they practice, rather than the provider type, such as "Nurse Practitioner" or "Physician Assistant."
With multispecialty filtering, athenaOne attributes specialty based on the provider's specialty at the time a document or encounter is created. For providers who switch specialties, this filtering provides a more accurate attribution of specialty for historical encounters and documents.
As information is created or received at a practice, athenaOne associates that information with a provider. After the information is associated with the correct provider (for example, phone message, incoming lab result, etc.), athenaOne assigns that specialty to the document. athenaOne uses the specialty to filter the information in the patient chart. This means that providers can choose to see all information regardless of specialty, or they can view information that has been associated with a particular specialty or set of specialties.
Note: Outside an encounter, however, athenaOne does not filter information based on rendering provider specialty. For example, when you have an open encounter, athenaOne displays only the Social History templates for the rendering provider's specialty, whereas in the patient chart, athenaOne displays all social history templates for all specialties in the practice.