You can use several quick reference guides when you perform the most common athenaCollector tasks.
Common Tasks Quick Reference — List of the most common tasks in the patient workflow, organized into pre-visit, visit, and post-visit categories. These instructions serve as a reminder or hint for getting started with these common tasks.
How to Correct Claims in Hold — Reference tool for correcting issues for claims that were denied by the payer. There are detailed instructions for the most common denials.
How to Prevent Common Denials — Table of hints and best practices to help you prevent or resolve some common denials.
Credentialing Errors — Decision tree guide to correcting credentialing errors.