Pay-To Address Admin
This page allows you to administer all pay-to addresses and to view their affiliated medical groups. The pay-to addresses that you create on this page appear in the Pay-To Address Lookup tool when you add and administer medical groups using the Medical Groups page. On the Quickview, the medical group pay-to address appears at the bottom of the page above the department of login.
If you use the athenaMailbox service, your patient statements have this address printed on them: PO BOX 14000, Belfast, ME. This P.O. box is a central location for all patient statements received by athenahealth.
On the Main Menu, click Settings > Billing. In the left menu, under Practice Links — Medical Group, click Pay-To Address Admin
- Display the Pay-To Address Admin page: On the Main Menu, click Settings > Billing. In the left menu, under Practice Links — Medical Group, click Pay-To Address Admin.
- Reference name — Enter a short name to help you identify the address. This "reference name" will appear in the Pay-To Address menu on the Medical Groups page.
- Addressee — Enter the pay-to name (usually the name of the medical practice). This name appears in box 33 of the CMS-1500/HCFA claim form.
Note: Only the first 35 characters of the pay-to addressee name are printed on patient statements. However, the full addressee name is printed on claims. - Address 1 — Enter the first line of the pay-to address.
- Address 2 — Enter the second line of the pay-to address, if any.
- Zip
— Enter the ZIP code of the pay-to address.
Note: To comply with CMS requirements, this ZIP code field requires nine digits. Use the adjacent Lookup link to obtain the Zip+4 ZIP code on the USPS website. - City — Enter the city of the pay-to address.
- State — Enter the state of the pay-to address.
- Click Add.
The new pay-to address appears in the list of pay-to addresses below.
- Display the Pay-To Address Admin page: On the Main Menu, click Settings > Billing. In the left menu, under Practice Links — Medical Group, click Pay-To Address Admin.
- Locate the pay-to address in the list.
- Click the update link. The pay-to address appears in the fields at the top of the page.
- Edit the fields as needed.
- Click Update.
Your changes are saved, and the updates are reflected in the list below.
- Display the Pay-To Address Admin page: On the Main Menu, click Settings > Billing. In the left menu, under Practice Links — Medical Group, click Pay-To Address Admin.
- Locate the pay-to address in the list.
- Click the delete link. A warning message appears.
- Click OK to delete the pay-to address, or click Cancel to keep it.
Note: Deleted pay-to addresses appear disabled in the list of pay-to addresses. To restore a pay-to address, click the undelete link. The audit history of the pay-to address is preserved.
Reference name |
Enter a short name to help you identify the address. This "reference name" will appear in the Pay-To Address menu on the Medical Groups page. |
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Addressee |
Enter the pay-to name (usually the name of the medical practice). This name appears in box 33 of the CMS-1500/HCFA claim form. Note: Only the first 35 characters of the pay-to addressee name are printed on patient statements. However, the full addressee name is printed on claims. |
Address 1 |
Enter the first line of the pay-to address. |
Address 2 |
Enter the second line of the pay-to address, if any. |
Zip |
Enter the ZIP code of the pay-to address.
To comply with CMS requirements, this ZIP code field requires nine digits. Use the adjacent Lookup link to obtain the Zip+4 ZIP code on the USPS website. |
City |
Enter the city of the pay-to address. |
State |
Enter the state of the pay-to address. |
Column Headings for Pay-To Addresses | |
Reference Name |
The short name of the pay-to address that appears in the Pay-To Address menu on the Medical Groups page. |
Address |
The pay-to address. |
Medical Groups |
The name of the medical group using this pay-to address. |