User Guide — Bank Reconciliation

To access the athenaOne pages used in the bank reconciliation process, you need the user permission Billing Admin: Bank Reconciliation: Edit. This permission is included in both the Billing Admin role and the Practice Superuser role.

To access the Deposit Locations page, you must have the Practice setup: Deposit Locations user permission, which is included in *Practice Superuser and *Practice setup roles.

To access the Bank Accounts page, you must have the user permission Billing Admin: Bank Reconciliation: Edit. This permission is included in both the Billing Admin role and the Practice Superuser role.

To make the bank reconciliation feature work correctly, you must create and maintain bank accounts and the deposit locations mapped to these bank accounts.

Bank accounts represent the actual banks where you deposit money recorded in athenaOne. The bank accounts should correspond to the monthly paper bank statements you receive at your practice, so you can reconcile the monthly bank statements with athenaOne deposit batches and the revenue you record in athenaOne.

The deposit location is the link between the deposit batch and the bank account. A deposit location can be a P.O. box, a bank branch name or office name (especially useful for multi-site offices that make separate time-of-service deposits), or a practice-specific designation (for example, "Refunds"). When you create a deposit batch, athenaOne automatically selects the bank account based on the deposit location.

To create and maintain bank accounts, use the Bank Accounts page. The bank accounts that you create on the Bank Accounts page appear in the Bank Account menu on the Manage Deposit Batches page, as well as on the Associate Deposit Batches tab, the Reconcile a Bank Statement tab, and the View Statements tab of the Reconcile athenaOne Deposits to Bank Activity page.

To create and maintain deposit locations, use the Deposit Locations page. A deposit location can be any of the following:

• P.O. box
• Bank branch name or office name (especially useful for multi-site offices that make separate time-of-service deposits)
• Practice-specific designation (for example, "Refunds")

In athenaOne, bank reconciliation tasks are initiated using the Reconcile athenaOne Deposits to Bank Activity page (On the Main Menu, click Financials. Under MONEY MANAGEMENT, click Reconcile Deposits to Bank Activity). This page provides three tabs that you can use to perform the bank reconciliation workflow:

• Associate Deposit Batches — Match athenaOne deposit batches to the bank deposit information received from your bank, either on paper or online.
• Reconcile a Bank Statement — After matching deposit batches to bank accounts in the daily or weekly workflow, the next step is to reconcile those deposit batches to a specific bank statement and bank account.
• View Statements — Review and resolve any remaining issues to complete the reconciliation workflow (complete any unfinished reconciliation tasks, undelete a bank statement, or correct errors).