Manage My Encounter Plans
This page allows providers to:
- subscribe or unsubscribe to existing practice-wide encounter plans
- update your own encounter plans
- Add a new encounter plan to the list of available encounter plans
On the Main Menu, click Settings > Encounter Plans
Your practice must use athenaClinicals, and you must have the Clinicals, Clinical Admin, or Clinical Provider user role to access this page
- Display the Manage My Encounter Plans page: On the Main Menu, click Settings > Encounter Plans.
Select one or more options from the Filter by fields
- User — Select a user name from the menu to search for encounter plans for that user only.
- Specialty — For multispecialty practices only, you can select a specialty name from the menu to search for encounter plans for that specialty only.
- Encounter plan type — You can filter the search by the type of encounter plan (Has specified diagnoses or No specified diagnoses).
- Encounter plan name — You can filter the search by the name of the encounter plan.
- Diagnosis (in A+P only) — You can filter the search by the diagnosis name.
- Plans with compendium changes — Select this option to display encounter plans in which a facility-specific order was replaced by a global athenaOne order or which was discontinued.
Filter the list or reset your filters
- Click Filter.
The search results appear. - Click Reset to specify different search filters.
- Display the Manage My Encounter Plans page: On the Main Menu, click Settings > Encounter Plans.
- Click Add a new encounter plan.
- Encounter plan name — Enter a short, descriptive name for the encounter plan.
- Specialty — If your practice uses the multispecialty feature, click All to make this encounter plan available to all specialties in your practice, or click Selected to make the encounter plan available only to the specialties that you select.
Note: Verify that the encounter plan is not associated with both specific providers and an entire specialty. In this case, the encounter plan is available only to the selected providers, not the entire specialty.
You can use encounter reasons, chief complaints, templates, and order sets that belong to specific providers or specialties when you create practice-wide encounter plans; warning messages appear to help ensure informed choices.
Encounter Plan Triggers
- Reasons for visit — Select the reasons that will activate the encounter plan from the list.
- Follow-up reasons — Enter the appropriate set of follow-up SNOMED problems that require particular templates, diagnoses, or orders as part of the current encounter.
Encounter Plan Actions
- Structured Templates — Select the templates to activate for the encounter reasons or follow-up reasons used in the encounter plan.
- Saved Findings — Select the saved findings to activate for the encounter reasons or follow-up reasons used in the encounter plan. For each set of saved findings, the list includes the section of the encounter where you saved the findings: History of Present Illness (HPI), Physical Exam (PE), and Review of Systems (ROS).
Note: Saved findings appear in the encounter plan only for the provider that created the saved finding. - Text Macros — Select the macros to activate for the encounter reasons or follow-up reasons used in the encounter plan. You can add only section-specific macros to encounter plans, including HPI, ROS, and PE Notes, and Assessment / Plan, Discussion Notes, and Patient Instructions.
Note: Any rendering provider that uses this encounter plan can use any macro available in the plan, even if the provider cannot access the macro otherwise. - Diagnoses — Select the diagnoses to activate for the encounter reasons or follow-up reasons used for the encounter plan.
- Diagnoses and Orders Detail — Add orders to associate with the diagnoses. You can also select ICD-10 codes to associate with the SNOMED diagnoses.
- Click Save.
You can update encounter plans that you created.
Note: Other users can subscribe to the encounter plans that you create. If other users subscribed to your encounter plans, you are notified when you update the encounter plan.
- Display the Manage My Encounter Plans page: On the Main Menu, click Settings > Encounter Plans.
- Locate the encounter plan that you want to edit.
Encounter plans that you created have an update and a delete link in the leftmost column. - Click the update link.
- Edit the fields as required.
- Click Save.
CMS updates ICD-10 codes annually, removing certain codes and adding more specific replacements. Because athenaOne removes expired ICD-10 codes from order sets and encounter plans, providers must select a new ICD-10 code when using these order sets and encounter plans. The practice can update order sets and encounter plans to use the new, more specific ICD-10 codes.
- Display the Manage My Encounter Plans page: On the Main Menu, click Settings > Encounter Plans.
- You can filter the list of encounter plans using the filters at the top of the page.
- Locate the encounter plan in the list, and click the update link.
- Scroll down to the diagnosis and click it.
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Click the ICD-10 code menu to display mapped codes, or click Add ICD-10 code.
- Search for and select the replacement ICD-10 code.
- Click Save to save the changes.
You can delete encounter plans that you created. A deleted encounter plan does not appear in the list with an undelete link, so make sure that you want to delete it.
Note: Other users can subscribe to the encounter plans that you create. If other users subscribed to your encounter plans, you are notified when you delete the encounter plan.
- Display the Manage My Encounter Plans page: On the Main Menu, click Settings > Encounter Plans.
- Locate the encounter plan that you want to delete.
Encounter plans that you created have an update and a delete link in the leftmost column. - Click the delete link.
A confirmation message appears. - Click OK to delete the encounter plan (or click Cancel to keep it).
When you subscribe to an encounter plan created by another user, you can use it during an encounter but you cannot change the encounter plan.
Important: Encounter plans that you subscribe to may have been updated since the last time you used them.
- Display the Manage My Encounter Plans page: On the Main Menu, click Settings > Encounter Plans.
- Locate the encounter plan that you want to use.
Encounter plans that other users created have a subscribe link in the leftmost column. - Click the subscribe link.
The link to the left of the encounter plan changes to unsubscribe. - To stop using the encounter plan, you can click the unsubscribe link at any time.
An encounter plan links an encounter reason or follow-up diagnosis to a set of diagnoses, orders, and templates. With encounter plans, you can preload documentation templates, diagnoses, and orders that are typically associated with a particular encounter reason or follow-up diagnosis. Using an encounter plan for the Intake and Exam stages can significantly reduce the time providers need to identify and select items during the encounter.
Encounter plans make it easy to add standardized orders and order sets to an encounter. During an encounter, if you select an encounter reason or follow-up diagnosis that has an associated encounter plan, and then click Save to save your selection, all of the plan's diagnoses, orders, and templates are added to the encounter automatically.
In the Intake stage of an encounter, if you select a reason for visit or follow-up diagnosis that has an associated encounter plan, the encounter plan is triggered for the encounter. The content may take a few seconds to load. Please wait for the content to completely load before proceeding.
Note: Unchecking the encounter reason does not remove the associated encounter plan content. If you do not use the associated diagnoses, orders, and templates, you must remove them manually before signing the encounter.
During an encounter, providers can click the "save favorite" icon to save findings that they use frequently. You can use this page to add the saved findings to an encounter plan.
Practice administrators can use the Encounter Plans page to manage encounter plans for the entire practice.
Individual providers can use the Manage My Encounter Plans page to create and delete their own encounter plans, and subscribe to or unsubscribe from other providers' encounter plans.
From the Manage My Encounter Plans page, you can display the Encounter Plans page by clicking Go to Encounter Plan Admin for all users at the top of the list.
When external lab facilities such as LabCorp and Quest Diagnostics remove orders from their compendium, those orders in athenaOne are either replaced with global orders or marked as discontinued in order sets and encounter plans.
Note: For athenaOne for Hospitals & Health Systems, this feature applies to discharge orders only (not to hospital order sets).
If a removed order is mapped to a global order, athenaOne automatically replaces it with the global order in all order sets and encounter plans to ensure that a related order is still available. These orders are marked as Replacement on the Order Sets and Encounter Plans pages.
The global order retains the clinical provider from the original order and allows you to select the Lab Order Details.
If an order that was removed from a compendium is not mapped to a global order, it remains available in order sets and encounter plans but contains the following warning:
WARNING: The test is no longer orderable via this accelerator. Please change either the test or the receiving facility before sending.
Discontinued orders with no global replacements are marked as Discontinued on the Order Sets and Encounter Plans pages. You can update the discontinued order with a different facility-specific one.
Search Filter Fields | |
User |
Select a user name from the menu to search for encounter plans for that user only. |
Specialty |
For multispecialty practices only, select a specialty name from the menu to search for encounter plans for that specialty only. |
Encounter plan type |
You can filter the search by the type of encounter plan: Has specified diagnoses or No specified diagnoses. |
Encounter plan name |
You can filter the search by the name of the encounter plan. |
Diagnosis (in A+P only) |
You can filter the search by the diagnosis name. |
Plans with compendium changes | Select this option to display encounter plans in which a facility-specific order was replaced by a global athenaOne order or which was discontinued. |
Column Headings | |
Name | The name of the encounter plan. |
Usage (Last 12 Mos.) |
The rolling 12-month usage of the encounter plan. Click the column heading to sort the list by ascending or descending order. Usage information appears only for encounter plans that include at least one order. Note: athenaOne updates the usage counts every day at 4 a.m. ET. |
Users |
The rendering providers who can use the encounter plan. |
Specialties | The specialties that can use the encounter plan. |
Reasons For Visit | The reasons for visit that trigger the encounter plan. |
Follow-Up Reasons | The follow-up reasons that trigger the encounter plan. |
Structured Templates | The templates that are activated for this encounter plan. |
Diagnoses And Orders | The diagnoses and orders that are activated for this encounter plan. |
Saved Findings |
The saved findings that are activated for this encounter plan. Note: Saved findings appear in the encounter plan only for the provider that created the saved finding. |
Text Macros |
The text macros that are activated for this encounter plan. You can add only section-specific macros to encounter plans, including HPI, ROS, and PE Notes, and Assessment / Plan, Discussion Notes, and Patient Instructions. Note: Any rendering provider that uses this encounter plan can use any macro available in the plan, even if the provider cannot access the macro otherwise. |
Add/Edit Encounter Plan | |
Encounter plan name | Enter a short, descriptive name for the encounter plan. |
Users | Click All to make this encounter plan available to all providers in your practice, or click Selected and select the providers who need access to the encounter plan. |
Specialty | Click All to make this encounter plan available to all specialties in your practice, or click Selected and select the specialties that need access to the encounter plan. |
Reasons for visit | Select the reasons for visit that will activate the plan for an encounter. |
Follow-up reasons | Enter the set of follow-up reasons that will activate the plan for an encounter. |
Structured Templates | Select the templates to activate for the encounter reasons or follow-up reasons used in the encounter plan. |
Saved Findings | Select the saved findings to activate for the encounter reasons or follow-up reasons used in the encounter plan. Note: Saved findings appear in the encounter plan only for the provider who created the saved finding. |
Text Macros |
Select the macros to activate for the encounter reasons or follow-up reasons used in the encounter plan. You can add only section-specific macros to encounter plans, including HPI, ROS, and PE Notes, and Assessment / Plan, Discussion Notes, and Patient Instructions. Note: Any rendering provider that uses this encounter plan can use any macro available in the plan, even if the provider cannot access the macro otherwise. |
Diagnoses | Select the diagnoses to activate for the encounter reasons or follow-up reasons used for the encounter plan. |
Diagnoses and Orders Detail | Add orders to associate with the diagnoses. You can also select ICD-10 codes to associate with the SNOMED diagnoses. |