Manage Remittance

A remittance record that has been assigned to your practice with Web Portal Access Not Available indicates that we received a payment with no remittance and need Web portal access (or updated access) to obtain remittance for posting.

When setting up an access account for athenahealth to use, please use the following information when creating a username and password for the relevant payer website:

• First Name: John
• Last Name: Sundar

• Email: PayersiteXXXX@operations.athenahealth.com (replace XXXX with your context ID/practice ID/tablespace #).
  Note: This email is for registration purposes only. Please do not send communications directly to this email address.

• Phone: 470-237-1816
• Fax Number: 888-864-4377
• Address: 3 Hatley Rd., Belfast, ME 04915
• Date of Birth: 15/07/1987
• Preferred username: AthenaXXXX (XXXX = your client ID)

Note:

• After you create access for athenahealth, please update the information in the outstanding payer portal task or email the login information to payersiteunpostables@athenahealth.com.

• Please note that unpostables are not connected to payer portal tasks: submit your responses through email for impacted unpostable volume.

• Include the URL of the Web portal when providing the login credentials, as well as your client ID, tax ID number, and the medical group/individual NPI associated with the credentials

Important: Please do not enter the login information in claim notes or in a remittance record.

After you provide us with the Web access (or update the existing Web access), please return the remittance record to athenahealth by using the event Web Portal Access Information Provided. athenahealth will then verify the credentials on the Web portal and will work to obtain the remittance for posting purposes.

A remittance record that has been assigned to your practice with Primary Portal Outage - Alternate Portal Access Needed indicates that we received a payment with no remittance and need Web portal access (or updated access) to obtain remittance for posting.

When setting up an access account for athenahealth to use, please use the following information when creating a username and password for the relevant payer website:

• First Name: John
• Last Name: Sundar

• Email: PayersiteXXXX@operations.athenahealth.com (replace XXXX with your context ID/practice ID/tablespace #).
  Note: This email is for registration purposes only. Please do not send communications directly to this email address.

• Phone: 470-237-1816
• Fax Number: 888-864-4377
• Address: 3 Hatley Rd., Belfast, ME 04915
• Date of Birth: 15/07/1987
• Preferred username: AthenaXXXX (XXXX = your client ID)

Note:

• After you create access for athenahealth, please update the information in the outstanding payer portal task or email the login information to payersiteunpostables@athenahealth.com.

• Please note that unpostables are not connected to payer portal tasks: submit your responses through email for impacted unpostable volume.

• Include the URL of the Web portal when providing the login credentials, as well as your client ID, tax ID number, and the medical group/individual NPI associated with the credentials

Important: Please do not enter the login information in claim notes or in a remittance record.

After you provide us with the Web access (or update the existing Web access), please return the remittance record to athenahealth by using the event Web Portal Access Information Provided. athenahealth will then verify the credentials on the Web portal and will work to obtain the remittance for posting purposes.

Note: If athenahealth needs more time to look for missing remittance delayed by payers, we disable the upload missing remittance functionality.

1. Display the Manage Remittance page: On the Main Menu, click Financials. Under PAYMENTS, click Remittance.
   The Review Missing Remittance tab opens by default.
2. Click the Count number link in the Remittance Required, Non-athena Review, or Web Portal Access column to display records.
3. Payer — Select the payers to include in the worklist.
4. Click Generate Worklist.
   The Unpostables Worklist appears in the Task Bar.
5. Click the down arrows to expand the categories.
6. Click the appropriate record number link.
   The Remittance Record appears in the Workspace.
7. If you plan to upload an EOB file, create an electronic (.pdf or .tif) version of the missing EOB.
8. Under the Select an action to resolve or reassign record heading, select one of these options:
• Upload missing Electronic Remittance Advice (ERA)
• Upload missing EOB (paper)

Remittance type is ERA

9. Click Upload missing Electronic Remittance Advice (ERA).
10. Click Choose File.
11. Locate the ERA file to upload, select it, and click Open.
    Note: The file must be a valid ANSI 835 ERA file. ERA files can be zipped together and uploaded in bulk. Zip files must contain raw ERA files only. Do not zip together already zipped files.
12. Click Upload ERA.
13. Click Submit.
    Note: The ERA file that you uploaded is available on the Practice Files page. The file is also listed in the Remittance History on the Submit Remittance tab.

Remittance type is EOB (paper)

Before you upload any EOB to athenaOne, convert the EOBs to the .pdf or .tif format. If you plan to upload multiple EOBs, create one .pdf or .tif file that includes all the EOBs and includes a detailed deposit slip — that is, an itemized list of all checks in the batch with the total amount (as shown on the BYOLB Remittance Template).

Note: Including a deposit slip in the electronic file decreases the chance of errors during the posting process (manual touches are greatly reduced).

14. Click Upload missing EOB (paper).
15. Click Choose File to select the file that you created on your computer or network.
16. Click Upload & Preview EOB.
    The file opens in the preview window. You can navigate through pages, rotate, and zoom to review.
17. Review the check number/identifier and the check amount to ensure that the EOB matches the check or EFT information associated with the record.
18. To avoid creating additional records, make sure that the EOB is complete and includes all claims associated with the payment.
19. Click Submit EOB for Processing. If you selected the wrong file by mistake, click Cancel/Discard EOB to start over.
    athenaOne creates a corrections payment batch and closes the remittance record.
    The record history now includes two new notes, indicating that you uploaded the remittance (including a link to view the EOB) and the new correction payment batch (with a link to the payment batch).

Note: If athenahealth needs more time to look for missing remittance delayed by payers, we disable the upload missing remittance functionality.

Before you upload any EOB to athenaOne, convert the EOBs to the .pdf or .tif format. If you plan to upload multiple EOBs, create one .pdf or .tif file that includes all the EOBs and includes a detailed deposit slip — that is, an itemized list of all checks in the batch with the total amount (as shown on the BYOLB Remittance Template).

Note: Including a deposit slip in the electronic file decreases the chance of errors during the posting process (manual touches are greatly reduced).

1. Display the Manage Remittance page: On the Main Menu, click Financials. Under PAYMENTS, click Remittance.
   The Review Missing Remittance tab opens by default.
2. Click the Count number link in the Remittance Required, Non-athena Review, or Web Portal Access column to display records.
3. Payer — Select the payers to include in the worklist.
4. Click Work Records.
   A list of records appears.
5. Locate the record that you need in the list.
   Tip: To view the record and verify that it is the correct record, click the link under the Record ID column.
6. Upload EOB column — Click Upload EOB.
7. Click Choose File to select the file that you created on your computer or network.
8. Click Upload & Preview EOB.
   The file opens in the preview window. You can navigate through pages, rotate, and zoom to review.
9. Review the check number/identifier and the check amount to ensure that the EOB matches the check or EFT information associated with the record.
10. To avoid creating additional records, make sure that the EOB is complete and includes all claims associated with the payment.
11. Click Submit EOB for Processing. If you selected the wrong file by mistake, click Cancel/Discard EOB to start again.
    athenaOne creates a corrections payment batch and closes the remittance record.
    The record history now includes two new notes, indicating that you uploaded the remittance (including a link to view the EOB) and the new correction payment batch (with a link to the payment batch).

Although you can use a paper BYOLB template to submit your remittance manually, athenahealth strongly recommends that you upload the missing ERA or EOB directly to the remittance record, using the Upload missing Electronic Remittance Advice (ERA) option or the Upload missing EOB (paper) option.

If you must forward the remittance using a $0 BYOLB template, please note the relevant remittance record number in Section III of the BYOLB template.

1. On the Success Community, select the BYOLB Remittance Template.
2. At the bottom of the page, click Download.
3. Fill out the template, following the directions in the BYOLB Template Procedures document.
4. After you fill out the template, mail it with the documents to your athenaMailbox.

1. Display the Manage Remittance page: On the Main Menu, click Financials. Under PAYMENTS, click Remittance.
2. Click the Confirm Deposit tab.

Under the Confirmation of Deposit heading

3. Count column — Click a linked number in the Payer row to display a checklist for that payer.
4. Click the checkbox at the top of the leftmost column to select all items in the checklist.
5. Click Work Records to work the records "in line" on this page.
   A list of remittance records/unpostables appears in the Workspace.

For each record in the list

6. EOB column — Click view to see the EOB that athenahealth received.
7. Confirm Deposit column — Click Confirm Deposit to confirm that you received the deposit for this remittance.
   A window appears.
8. Enter the required data in the fields provided.
9. Click Confirm Deposit.
   The Confirm Deposit column now displays "Posting in [Payment Batch ID]."
10. To take a different action, such as reassigning the record, click action (under Other Action).

1. Display the Manage Remittance page: On the Main Menu, click Financials. Under PAYMENTS, click Remittance.
2. Click the Confirm Deposit tab.

Under the Confirmation of Deposit heading

3. Count column — Click a linked number in the Payer row to display a checklist for that payer.
4. Click the checkbox at the top of the leftmost column to select all items in the checklist.
5. Click Generate Worklist to work individual remittance records.
   The Unpostables Worklist appears in the Task Bar.

In the Unpostables Worklist

6. Click the down arrows to expand the categories.
7. Click the linked remittance record/unpostable ID number.
   The Remittance Record page appears in the Workspace.

Details

8. Source Data — To review the EOB, click For this remittance.

Status

9. Under Select an action to resolve or reassign record — Click the Confirm deposit option.
   Note: If the Confirm deposit option is not available, select the Update status and reassign record option, and then select "Funds Deposited in Practice Account" from the menu.
10. Enter the data in the required fields.
11. Click Submit.
    The "Posted to athenaOne" event is applied, and the remittance record/unpostable is closed.

1. Display the Manage Remittance page: On the Main Menu, click Financials. Under PAYMENTS, click Remittance.
2. Click the Confirm Deposit tab.

Under the Non-athena Review heading

3. Count column — Click a linked number in the Payer row to display a checklist for that payer.
4. Click the checkbox at the top of the leftmost column to select all items in the checklist.
5. Click Work Records.
   A list of remittance records/unpostables appears in the Workspace.

For each record in the list

6. Identify the record you need.
   Tip: Under the Record ID column, you can click the linked record ID number to view the remittance record. You can click view to see the EOB that athenahealth received for this record.
7. Confirm Non-athena column — Click Confirm Non-athena to confirm that you received the deposit for this remittance through a non-athenaOne system. The text "Confirmed" appears in the Confirm Non-athena column. The record is now closed.

1. Display the Manage Remittance page: On the Main Menu, click Financials. Under PAYMENTS, click Remittance.
2. Click the Confirm Deposit tab.

Under the Non-athena Review heading

3. Count column — Click a linked number in the Payer row to display a checklist for that payer.
4. Click the checkbox at the top of the leftmost column to select all items in the checklist.
5. Click Generate Worklist.
   The Unpostables Worklist appears in the Task Bar.

In the Unpostables Worklist

6. Click the down arrows to expand the categories.
7. Click the linked remittance record/unpostable ID number.
   The Remittance Record page appears in the Workspace.

In the Remittance Record in the Workspace

8. To review the EOB, scroll down to the Remit documents field and click For this remittance.

Under Status, under Select an action to resolve or reassign record

9. Click the Update status and reassign record option.
   Additional fields appear.
10. Update status — Select the Posted to Foreign System option.
11. Click Submit (at the bottom of the page).

You must have the Billing Admin: Download Non-Athena Remittance user permission to access this tab. This permission is included in the Billing Admin role.

1. Display the Download Non-athena Remittance tab on a regular basis (daily or weekly) to review the non-athena remittance that has been received.
2. Use the dashboard section to drill down into the Batches cell for the time period of interest (for example, Last Business Day or Last Seven Days).
3. From the resulting report list, click preview EOB to review the remittance details and determine what action is necessary for each batch.
   • If no further action in athenaOne or a secondary billing system is necessary, click n/a to mark the batch as reviewed but "No Action Required." Clicking the link removes the batch from the "Not Reviewed" section of the dashboard. No further action is needed from the Download Non-athena Remittance page.
   • If the remittance is meant for athenahealth, click the "Non-athena Records" cell for that batch to push the records to a worklist. For each record, use the reclassification or Find Matching Charge options to transition the records as needed. No further action is needed from the Download Non-athena Remittance tab.
   • If the remittance needs to be posted to a secondary billing system, click the download action for the desired format (for example, ANSI 835, MREP, or CVS). Save the file and send it to your secondary billing system.
4. After you send the remittance to your secondary billing system, denote any record-level exceptions in athenaOne by either applying the appropriate event (e.g., Refund Required) or reclassifying the record. To do so:
   • Either click the "Non-athena Records" cell for that batch to push the records to a worklist or use the Advanced Filters section to search for a particular batch or set of records.
   • For each record, use the reclassification or Find Matching Charge options to transition the records as needed.
5. If there were no exceptions in posting the remittance to the secondary billing system, then no further action is needed within athenaOne.

Note: athenaOne automatically closes Route to Foreign System (RTFS) non-athena remittances which have been downloaded or marked as No Action Required.

1. Display the Manage Remittance page and click the Download Non-athena Remittance tab.
   The page displays a summary of all non-athena remittance from the past year that you have not yet reviewed.
2. Click a linked number in the Batches column to display a list of all the batches within that time period that contain non-athena records you have not yet reviewed.
3. Click a linked number for the row containing your batch.
   The Non-athena Worklist appears in the Task Bar, listing all non-athena records.
4. Alternatively, to search for a specific batch or record:
1. Click the plus sign (+) next to Advanced Filters.
   The section expands.
2. Enter search criteria.
3. Click Return Records.
   The Non-athena Worklist appears in the Task Bar, listing all non-athena records.
5. Organize by — Select the method by which to sort the records (optional).
6. Click a linked ID number (for example, 12345).
   The Remittance Record page appears with the record-level details.
   
7. Under Select an action to resolve or reassign record, select the Update status and reassign record option.
8. Update status — Select Posted to Foreign System.
9. Notes — Enter detailed information about the actions you've taken.
10. Click Submit.

1. Display the Manage Remittance page and click the Download Non-athena Remittance tab.
2. Click a number in the Batches column to display a list of all the batches within that time period that contain non-athena records that you have not yet reviewed.
3. Click preview EOB to review the EOB of a specific payment batch.
4. Click Close Window after you review the EOB.
5. Click n/a to mark the batch as needing no action. Or click one of the download links (MREP, REOB, CSV, ANSI 835) to download the batch for posting in your other billing system.
   The Status column is updated after you click a link.
6. You can click Refresh to update the count of batches in "Not Reviewed" status.

1. Display the Manage Remittance page and click the Download Non-athena Remittance tab. The page displays a summary of all non-athena remittance from the past year that you have not yet reviewed.
2. Click a linked number in the Batches column to display a list of all the batches within that time period that contain non-athena records you have not yet reviewed.
3. Click a linked number for the row containing your batch.
   The Non-athena Worklist appears in the Task Bar, listing all non-athena records.
4. Alternatively, to search for a specific batch or record:
1. Click the plus sign (+) next to Advanced Filters.
   The section expands.
2. Enter search criteria.
3. Click Return Records.
   The Non-athena Worklist appears in the Task Bar, listing all non-athena records.
5. Organize by — Select the method by which to sort the records (optional).
6. Click a linked ID number (for example, 12345).
   The Remittance Record page appears with the record-level details.
7. Update the details as needed.

1. Display the Manage Remittance page and click the Download Non-athena Remittance tab. The page displays a summary of all non-athena remittance from the past year that you have not yet reviewed.
2. Click a cell in the Batches column for the time period of interest to display a list of all the batches within that time period that contain non-athena records you have not yet reviewed.
3. In the resulting "Report" section, click the Non-athena Records cell hyperlink for the row containing your records of interest.
   Note: Records awaiting confirmation have a link to the Confirm Deposit tab. Including records that are awaiting confirmation gives you a more accurate picture of the true count of all non-athenahealth records.
4. Alternatively, to search for a specific record, click the plus sign (+) next to Advanced Filters.
   Additional fields appear.
5. Enter search criteria in the fields provided.
6. Click Return Records.
   The Non-athena Worklist appears in the Task Bar, listing all non-athena records.
7. Organize by — Select the method by which to sort the records (optional).
8. Check the checkbox for the record on which you need to act.
   
9. Scroll down to the Actions section of the worklist.
10. Click an action button under the Download Actions heading. The only record-level download actions are reset, n/a, CSV, and PDF. (The ANSI-835, MREP, and REOB formats are only applicable for downloading an entire batch.)
    Note: The PDF download action is limited to 50 records at a time. If one of the selected records does not have a paper EOB page attached, athenaOne will not marked it as "downloaded."

1. Display the Manage Remittance page and click the Download Non-athena Remittance tab.
2. Click the plus sign (+) next to Advanced Filters.
3. Scroll down to the "Containing records with ..." section.
4. Status — Select one or more statuses.
5. Last Event — Select an event.
6. Click Return Records.

Note: If the Open Non-athena Records Upon Creation option is on, the Non-athena Worklist in the Task Bar lists each record's status and last event. If the option is off (athenahealth default), the status appears in the worklist only if the status is OPEN or PEND. Similarly, the last event appears in the worklist only if the record status is OPEN or PEND, or the last event is not the creation event.

It is good practice to ensure that the non-athena remittance downloaded from athenaOne is posted to your secondary billing system as expected. Because athenaOne does not have insight into your secondary billing system, this reconciliation must take place outside athenaOne. To complete the reconciliation, generate a list of all the remittance that was downloaded over a given period.

1. Display the Manage Remittance page and click the Download Non-athena Remittance tab.
2. Status — Select Downloaded.
3. Route — To filter the results based on route, click Selected and select one or more routes, for example, if you want to see an aggregate of all non-athena remittance that is being routed to two or more foreign systems at once.

4. Click Advanced Features and make other selections to narrow your search.

5. Click Return Batches or Return Records.
   A list of batches or records that have been downloaded in a given period appear.
6. Compare the resulting list to what posted in your secondary billing system.
   If there were exceptions and those records require further action within athenaOne, denote the action by updating the record with the appropriate event, reclassification, or find matching charge. From the worklist, you can apply event and reclassification updates in bulk to multiple records at once, without any limitation on the number of records.

You should use the Submit Remittance tab to electronically submit the following types of remittance:

• Electronic remittance advice (ERA) files. ERA files are text files created by payers in a standard industry format (file extensions can include .txt, .835, .era, and others).
• Checks and EOBs that you deposited at your local bank (with associated athenaOne claims that have not been posted yet). All checks must be followed by (grouped with) the associated EOB.
• EFTs with accompanying EOBs (with associated athenaOne claims that have not been posted yet).
• Correspondence that should be in athenaOne, not retained at the practice.
• Denials ($0 payment EOBs) that you received at your practice.

You should not use the Submit Remittance tab to electronically submit the following:

• Scanned, live (that is, undeposited) checks and associated EOBs. We do not support the deposit of checks in this manner. Please send live checks via mail to your P.O. box at athenahealth.
• Remittance that resolves missing remittance records. Instead, please use the Review Missing Remittance tab, where you can upload the remittance within the remittance record (unpostable). This ensures that we can efficiently resolve the record.

Adherence to the following requirements and guidelines when preparing a remittance document ensures that we process it in an accurate and timely manner. If you have any questions, please contact us by selecting Support > Create Case or Call in the Main Menu.

Please do:

• Submit ERA files if you have them (ERA files are posted more quickly than paper remittance). ERA files can be zipped together and uploaded in bulk.
  Note: Zip files must contain raw ERA files only. Do not zip together already zipped files.
  
• Submit a single file in .pdf format that is less than 50 MB in size. athenaOne will reject other file formats and .pdf files larger than 50 MB.
• For batches with more than one check, arrange the pages in this order: check > EOB > check > EOB.
• Scan both sides of double-sided documents. You can omit the back if it is blank.
• Set your scanner settings to produce black and white (not grayscale) images at 300 DPI. Although it is possible to upload grayscale images, the quality of the converted images may suffer.
• For the first few remittance batches that you submit, we advise that you preview every uploaded document to carefully evaluate the image quality and make sure it is readable.

Please do not:

• Redact (black out) any information except for credit card numbers.
• Submit remittance with unredacted credit card numbers (unredacted credit card numbers create potential credit card company compliance issues). This restriction also applies to single-use virtual credit cards (also known as one-time-use credit cards).
• Submit remittance associated with time of service (TOS) payments (use the Manage Time-of-Service Money page instead).

You can use the Remittance History section of the Submit Remittance tab to monitor remittance submission activity.

• Use the Date range filter to locate submitted remittance.
• Use the File Tracker ID filter to check the status of submitted remittance that is still in backend processing. (Click the Processing hyperlink for a File Tracker ID to enter here to check the status.)
• To download the displayed results as a Microsoft Excel file, click Download to Excel.

For each remittance batch (uploaded document), the following links are available:

• Deposit Batch ID
  • While the backend processing is in progress (i.e., redacting sensitive  information such as credit card information) — A Processing status/hyperlink appears.
    

  • When the backend processing has completed — A Deposit Batch ID appears. Click the linked number to display the Edit Deposit Batch page.

• Processing — Click the hyperlink for a File Tracker ID which you can use to see the status of processing.
• View — Click View to open the deposit batch (as it was uploaded), regardless of how many payment batches it was split into after processing.
  Note: If you prefer to access this information organized by payment batch, click the Deposit Batch ID number to display the Edit Deposit Batch page of the selected payment batch and then scroll down to the Payment Batch Detail section of the page. Click update, and then click the corresponding EOB (batch) link next to Actions.

1. Review the information about submitting new remittance electronically.
2. Display the Manage Remittance page: On the Main Menu, click Financials. Under PAYMENTS, click Remittance.
3. Click the Submit Remittance tab.

Remittance type is ERA

4. Remittance Type — Select Electronic Remittance Advice (ERA).
5. Attachment — Click Choose File. Locate the ERA file to upload, select it, and click Open.
   Note: The file must be a valid ANSI 835 ERA file. ERA files can be zipped together and uploaded in bulk. Zip files must contain raw ERA files only. Do not zip together already zipped files.
6. Click Submit.
   Note: The ERA file that you uploaded is available on the Practice Files page.

Remittance type is EOB (paper)

7. Remittance Type — Select Explanation of Benefits (EOB) (paper).
8. Bank deposit type — Select the type of deposit:
   • Cash & Checks — Select this option if you're uploading a file containing representations of deposited checks.
   • Electronic Funds Transfer — Select this option if you're uploading remittance for EFTs that you have received.
   • Correspondence — Select this option if you're uploading remittance that does not represent money (for example, claim denials, zero-dollar batches, EOBs). This type of remittance always has a Deposit amount of $0.
9. Deposit date — For Cash & Checks and Electronic Funds Transfer remittance, enter the date on which the money was deposited. For Correspondence, you can enter the current date.
10. Deposit amount — For Cash & Checks and Electronic Funds Transfer remittance, enter the total amount of the deposit represented by the remittance you're uploading.
    Note: The amount should reflect all money represented in the remittance, including remittance related to non-athenaOne claims.
    
11. Deposit location — Select a deposit location. You can select UNKNOWN if you don't want to specify one. (You can add deposit locations on the Deposit Locations page.)
    Note: If you are an athenaEnterprise client (you have multiple practice ID numbers [tablespaces]), and you do not see a deposit location that you expect to see, make sure that you are in the correct tablespace.
12. Bank account — If this value is not set automatically when you select a deposit location, select the bank account into which the deposit was made.
    Note: If you set the Deposit location field to UNKNOWN, the Bank account field is blank. You must select a bank account to make deposit reconciliation easier.
13. Make sure that the document you're about to upload meets our technical requirements.
14. Attachment — Click Choose File. Locate the file to upload, select it, and click Open.
    The file is uploaded, and a preview of the file appears. The links at the top and bottom of the preview pane allow you to navigate within the document.
15. Review the uploaded file to make sure it is readable.
16. To accept the file, click Accept PDF at the bottom of the preview pane; to reject it and upload another version, click Discard PDF.
    Note: After you accept a .pdf, you can preview it again by clicking the Preview button. You can also still discard the .pdf by clicking Clear upload.
17. Deposit Slip included in PDF — If you included a detailed check or EFT listing in the .pdf itself (for example, you scanned a deposit listing from a third-party lockbox), you can select Yes, although this is not required. If you select Yes, manually entering a listing is not required. Alternatively, if the .pdf doesn't include a detailed listing, or if you prefer to manually enter a second one (which can provide extra error detection as double entry), select No. If you select No, manually entering a listing is required.
    
18. Checks/EFTs listing — If required, use the fields in this section to enter a listing of the checks or EFTs in the .pdf file. For more information about this section, please see Checks/EFTs listing.
19. Click Submit.
    After the submission has uploaded successfully, you receive a confirmation message at the top of the page.

Checks/EFTs listing

 

The purpose of the Checks/EFTs listing is to ensure that athenahealth has a readable listing of the money that you want to post (in addition to the check copies or EFT images in the uploaded document) in the event of image quality issues. When you submit the remittance, the listing is represented in the payment batch as an inserted deposit slip.

 

The listing also provides a degree of error detection because it calculates a running item total as you enter the items in the batch.

 

When you're finished entering the items—taking care to also include those related to non-athenaOne claims—the item total should exactly match the deposit amount. If this is not the case, you cannot submit the remittance.

 

When entering an item, you enter the following information:

• Type — Select either Check or EFT. If the Bank deposit type is EFT, this value is EFT and is read-only.
• Check Date — The date on which the check was written.
• Check/EFT # — The serial number on the check or EFT. For a check, this value can only be numeric.
• Payer Name — The payer on the check.
• Check/EFT Amount — The dollar amount of the check or EFT.