User Guides

Discover features to optimize your operations.

Clinicals User Guides — Setup

Clinicals User Guides — Capturing Charges

User Guide — Charge Integration

User Guide — Charge Review

User Guide — Physical Therapy Billing

Clinicals User Guides — Capturing Data in the EHR

Clinicals User Guides — Document Management

Clinicals User Guides — Exchanging Patient Health Information

Clinicals User Guides — Interfaces and Data Management

Clinicals User Guides — Ordering

Clinicals User Guides — Patient Communication

User Guide — Patient Care Summary

User Guide — Patient Information Center

Clinicals User Guides — Quality Management

User Guide — Patient Risk Adjustment and the Patient Risk Dashboard

User Guide — Pay for Performance Service

New to athenaOne?

We have resources that can help. Check out the links on this page or get started with our training.

Collector User Guides — Authorization Management

User Guide — Authorizations and Referrals

User Guide — DME FAQ

Collector User Guides — Billing Workflows

Collector User Guides — ECR & Medical Coding

User Guide — athenahealth Claim Appeal on Your Behalf

User Guide — athenaOne Medical Coding (for ambulatory customers)

Collector User Guides — Patient Payments & Insurance

Collector User Guides — Posting & Remittance

User Guide — athenaMailbox	User Guide — Bulk Payment Posting	User Guide — Capitation
User Guide — Correspondence Types Summary	User Guide — Credit Balance Processing	User Guide — ERA Payers List
Financial Auditing	Interest Payment Posting	Managing Collections
User Guide — Monitoring Unapplied Funds in athenaOne	Overpayments Service	User Guide — Patient 835 Transactions
User Guide — Post Date Reporting FAQ	User Guide — Posting $0 Transfers	User Guide — Posting Workflow
User Guide — Processing NSF Checks (bad checks)	User Guide — Remittance Posting After Voiding Charges	User Guide — Remittance Record Types Summary
User Guide — Unpostables Routing	User Guide — Virtual Credit Cards

Collector User Guides — Practice Management

Collector User Guides — Setup

Collector

Learn about using Collector to enable more efficient practice management, relieve RCM work, and help optimize your financial performance.

Communicator User Guides

Communicator

Empower patients with digital access to information and tools that improve their experience while helping reduce staff work.

Coordinator User Guides

Coordinator

If you need additional help with Coordinator Core, see Getting Help with Coordinator Core.

Hospitals & Health Systems User Guides

Hospitals & Health Systems

Explore common workflows for Hospitals & Health Systems including billing, labs and imaging, surgery, and discharge.

Population Health User Guides

Population Health

Achieve your quality goals for value-based reimbursement models while reducing total medical expenses.